Frequently Asked Questions

Take a photo of the issue, share your location, select a category (waste or drainage), and add a brief description of at least 60 characters. You can report anonymously or create an account to track your contributions.

Once a report is submitted, nearby community members can confirm what they see. When a report reaches 2 verifications from different people, it's promoted to 'verified' status. This creates distributed trust without bureaucracy.

Yes. Anonymous reporting is fully supported. We use a temporary session ID (stored locally) to track your reports not device fingerprinting. If you create an account later, you can claim your anonymous reports.

We collect only what's necessary: photo, location, category, and description. We strip EXIF data from photos, don't use device fingerprinting, and don't sell or monetize your data. See our Privacy Policy for full details.

Photos are processed to remove EXIF metadata (which can contain GPS, device info, and timestamps), resized for efficiency, and compressed. We never share raw, unprocessed photos.

Authenticated users can delete their own reports. For anonymous reports, contact us with your session ID (found in your browser's local storage). We're working on a self-service deletion feature.

CFA is structured as a 12-month program, starting with a focused 90-day pilot phase in 2-3 Nigerian communities. We're measuring verification quality, time-to-response, and resolution outcomes. We share learnings openly, including what doesn't work.

We're seeking NGO partners (for community access), civic responders (for issue response), and funders (for pilot support). Contact us to discuss how we can work together.

We track verification rate, time-to-verified, response initiation rate, and resolution outcomes. These are targets, not achievements we share actuals transparently throughout the pilot.

The 90-day pilot budget is $30,000–$60,000 depending on scope. Funds cover: community onboarding and local champions, verification operations and moderation, response coordination support, monitoring/evaluation/reporting, and micro-response support for small feasible actions via partners.

Fiscal sponsorship allows a registered nonprofit (the sponsor) to receive and manage funds on behalf of a project that isn't yet incorporated. We're seeking fiscal sponsorship to ensure compliant fund receipt and disbursement, and maintain transparent financial management during the pilot phase. Depending on the fiscal sponsor and donor jurisdiction, contributions may be tax-advantaged.

All pilot spending is tracked with receipts, audit trails, and proof-backed outcomes reporting. Funders receive regular progress reports with documented metrics, photos, and learnings. We share both successes and failures openly.

Funders receive: pilot outcome reports with verified metrics, exportable data (CSV) for donor reporting, acknowledgment and attribution (with consent), invitation to pilot review sessions, and co-authorship opportunities on published findings.

We're flexible. The full pilot is $30,000–$60,000, but we welcome partial funding, in-kind support, or phased commitments. Contact us to discuss what works for your organization.

We are in active discussions with 3 WASH-focused NGOs in Nigeria, 2 potential fiscal sponsors, and several individual donors. We update our 'In Discussion With' status on the homepage as conversations progress.

No. CFA provides verified evidence and coordination tools but resolution depends on partners and community action. Our role is to strengthen the data and reduce friction, not replace response systems.

We're exploring fiscally-sponsored nonprofit status with grant funding for the pilot. Long-term, we're considering partner subscriptions for advanced features and API access never data monetization.

If the pilot validates our approach, we plan to expand to other African communities. Our mobile-first, low-bandwidth design is built to work across diverse infrastructure contexts.